Terms of service

Last updated: November 3, 2026

These Terms of Service (“Terms”) govern the creative services provided by Slow Machine Studio (“Slow Machine”, “we”, “us”) to you (“Client”, “you”) through this website, by invoice or by written agreement. By sending a brief, ordering a package or paying an invoice, you agree to these Terms.

1. Services
We produce video and visual content with generative AI and post-production: video ads, UGC-style videos, hyper-motion product films, TV spots, packshots, AI influencers, AI twins, brand identity and social media content. The scope, number of deliverables, formats, revision rounds and timeline of each order are described in the package on this website, in our quote or in the invoice. If they differ, the invoice or written agreement prevails.

2. Briefs and approvals
Each project starts with a brief. Before production you approve the script and key frames. Changes to an approved script or frames, or new requests outside the agreed scope, may be charged separately and we will tell you the price before doing the work.

3. Your materials
You confirm that you own or have the right to use everything you send us — product photos, logos, trademarks, footage, voice recordings, music and text — and that our use of them for your project does not infringe anyone’s rights. You are responsible for the accuracy of product claims, prices and specifications you ask us to include in the content.

4. AI twins and real people
We create an AI avatar or voice of a real person only with that person’s own recorded consent. The person keeps control over what their twin says, and we will not use their likeness for anything other than the agreed project. We do not create likenesses of public figures or third parties without documented permission.

5. Turnaround
Delivery times are given in business days from the moment we receive the brief, materials and any payment that is due. Delays in feedback or materials move the delivery date by the same amount of time.

6. Revisions and product accuracy
Each package includes the number of revision rounds stated in it. If your product is shown incorrectly in a delivered frame — its logo, text, shape or color — we fix it at no extra cost, regardless of the remaining revision rounds.

7. Prices and payment
Prices are in US dollars and do not include taxes, media spend, stock or third-party licensing unless stated otherwise. Prices marked “from” are starting prices; the final price is confirmed in a quote before work begins. One-off projects are paid as stated in the invoice. Monthly plans are billed in advance for each month and can be cancelled at any time before the next billing date.

8. Rights to the content
After full payment you receive a worldwide, non-exclusive (or exclusive, where stated in the invoice), perpetual licence to use the delivered content for any commercial purpose on any platform. Source files and raw generations are provided on request. AI-generated characters created specifically for you (such as an AI influencer) are reserved for your brand and are not reused for other clients. We may show the work in our portfolio only with your permission.

9. AI tools and platform rules
We use third-party AI generation tools. Advertising platforms such as Meta and TikTok have their own rules on AI-generated and synthetic content; we follow the rules in force at the time of delivery and flag content that may need an AI disclosure, but you are responsible for how and where you publish and label the content.

10. Results
We create content designed for performance advertising, but we do not guarantee specific advertising results such as sales, ROAS, CPA or views, which depend on the product, offer, targeting, budget and other factors outside our control.

11. Confidentiality
We keep your briefs, materials, product information and unreleased content confidential and use them only to deliver your project.

12. Limitation of liability
To the extent permitted by law, our total liability for any claim related to a project is limited to the amount you paid for that project. We are not liable for indirect or consequential losses, including lost profit or advertising spend.

13. Changes and governing law
We may update these Terms; the version in force when you place an order applies to that order. These Terms are governed by the laws of Ukraine, where the studio is based.

14. Contact
Questions about these Terms: hello@slowmachinestudio.com.